About us
Partnership
Founded in 1965, Navigair has built up a strong reputation for competence and reliability in maintenance and sales of Propulsion and Power Systems for yachts. Navigair is a qualified official dealer / distributor of the most prestigious engine manufacturers : Northern Lights, Lugger, MTU, ZF and Alfa Laval.
Sales
Navigair is the exclusive distributor of Northern Lights for France. Regardless of the complexity of the project, Navigair offers accurate advice, engineering and a strong after-sales for marine generators.
Service
Delivering high quality service has been possible for many years thanks to a team of 18 qualified factory trained technicians. Navigair is trained to attend to all aspects of Power Systems maintenance :
Parts and Logistical Support
Navigair's Parts Department carries a very wide range of products as it is closely linked to manufacturers’ spares programmes. More than 5000 part numbers are kept in stock to ensure a quick response to customer needs. 80% of replacement parts are available in less than 24 hours.
Ideally located in both Cannes and La Ciotat, in the South of France, Navigair is able to handle sales, maintenance and parts supply for yacht engines and generators all over the Western Mediterranean.
Navigair Values
Integrity Dealing
At Navigair, we work as one team with a common goal : to provide best-in-class service to our customers. Our philosophy has always centred on our belief that customers should be treated with integrity. Thus, we endeavour to make Integrity Dealing a core practice in everything we do, from the way we conduct our business and interact with customers to the services we offer. This belief underlies the culture of Navigair and guide decisions and behaviour of its employees, management, and team members.
Values
We adhere to values that put your needs first, and we always aim to deliver superior customer experience.
Prior to recommending services to you, our customer facing personnel has undergone training and is certified to offer such products to you.
We provide relevant and clear product information that will help you make informed decisions.
We follow a documented protocol for complaints handling and resolution to ensure your issues are resolved in a prompt manner.
As we continue to build a stronger partnership together, your support and the continued trust that you place in us is the foundation of our success.
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